The safety, health and well-being of our clients, patients, and staff is always the top priority at NutriChem. As we continue to learn more about the risks of COVID-19 (“coronavirus”) we remain committed to ensuring a safe and positive experience at NutriChem.
We are following the lead of Canadian public health authorities at this important time to implement additional prevention measures as the situation evolves.
A reminder to our customers to take advantage of our online services of all orders including shipping of all orders, both prescriptions and retail products.
We are continuing to use best health and safety practices, and making sure that our team is educated and taking necessary precautions at all times. We will be updating this landing page as the situation transpires, so please keep an eye out for updates.
Our operating business hours will be 9:00am - 6:00pm at our 2599 Carling Avenue location (Shipping department, retail, and pharmacy) from Monday-Friday and Saturday 9:00am to 5:00pm. As usual, you can shop our online store or virtually fill your prescription through www.nutrichem.com 24/7.
Our East Ottawa Location, 1185 St. Laurent Blvd is open Monday to Friday 9:00am to 5:00pm.
NutriChem strives to empower our clients through this pandemic and will be offering all of our clinical services via telemedicine (video or phone call). Whether you have a current appointment booked, or want to continue to book with us - our knowledgeable practitioners will be happy to see you virtually.
At this time we will not be issuing refunds of any retail products. We apologize for any inconvenience this may cause. There will be no exceptions to this.
Please take note of the following procedures:
If you are experiencing any cold or flu symptoms or have recently travelled overseas, please do not come to either location and instead contact us either via phone or email for options on how we can get your medication and/or supplements to you.
We are actively following the latest updates and recommendations made by Ottawa Public Health, who recommends the following actions to lessen the potential spread of colds, flu and viruses:
Follow Ottawa Public Health for latest updates regarding the Novel Coronavirus: https://www.ottawapublichealth.ca/en/public-health-topics/pandemic-preparedness.aspx
The health and safety of all of our staff, customers and patients is of utmost importance in all of our decisions and actions. Please do not hesitate to contact us should you have any further questions or comments.
Carling Dispensary Inquiries – firstname.lastname@example.org
Carling Clinic Inquiries – email@example.com
Carling Retail Store Inquiries – firstname.lastname@example.org
St Laurent Clinic & Store – email@example.com
Shipping & Other inquiries – firstname.lastname@example.org
Carling Pharmacy & Store Phone Number 613-820-4200
Carling Clinic Phone Number – 613-721-3669
St Laurent Phone Number 613-695-5405
Shipping & Other Information - 1-888-384-7855